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Frequently Asked Questions

FAQs Metz Petz Veterinary Clinics

There is no question too big or too small for the team at Metz Petz. We have answers to some of our most common questions.

Metz PetzVeterinary Clinic is here for you when you need us.

The best possible care is what our caring veterinary team is committed to providing. We are honored to be your pet health care partner, and we look forward to taking care of all your veterinary needs.

What are your hours?

Ada: M-F 8-5, Saturdays by appointment.
Shawnee: M-F 8-5, Saturdays by appointment

Shawnee boarding hours:

  • Monday –Friday
    • 8:00 am –10:00 am
    • 3:00 pm –5:00 pm
  • Saturday
    • 9:00 am –12:00 pm
  • Sunday
    • 5:30 pm –6:30 pm (Pick up only, will need to prepay at drop-off)
What are your payment options?

Visa, Mastercard, American Express, Discover preferred.

Cash, check.

Care Credit.

Do you have any payment plans?
Not offered, we are paid for service at the time of service. We do accept care credit.
What types of pets do you see?

Our clinic only sees dogs and cats.

Do I need an appointment?
Yes, we are by appointment only. If there is an emergency during hours we still appreciate a call to let us know what is going on so that we can prepare for your arrival.
Do you offer boarding, grooming, or daycare?
We offer boarding at the Shawnee location. We do not offer grooming at this time.
What are the recommended vaccines for dogs?
Distemper, Rabies, Bordetella, Lepto, and Lyme. These are all part of our core vaccination standard. We also offer Flu vaccines as well as distemper titer testing in our Shawnee location.
What are the recommended vaccines for cats?
Distemper, Leukemia, and Rabies. Some are situation-dependent. We tailor the vaccine strategy with the team and decide from there.
Do you offer spay and neuter services?

Yes, we offer spay/neuter services for both dogs and cats. We highly recommend this for a variety of reasons. If you’d like to learn more, feel free to give us a call.

How do I place an order?

Calling is preferred, but you can also use our online store (MVSO).
Shawnee Phone
Ada Phone
Shawnee Pharmacy
Ada Pharmacy

Placing order outside pharmacy?
We strongly encourage using our online store over outside sources. You will likely be contacted if we receive a new script request from any outside source to discuss our online store. Note: orders placed through MVSO are typically approved in less than 24 hours. Other orders may take up to 72 hours due to documentation and the need for the DVM to sign the rx and send it back. In the event that a product is not available or has a shortage through our online store we will allow an outside source.
St Rt 309 construction (Ada office)
If coming from west of the clinic (Lima). Take 309 to Mumaugh Rd, turn left. Follow until the light at Reservoir. Take Reservoir Rd to County Line rd (Co Rd 15) and turn right. Take Co Rd 15 to 309 and turn left.
If coming from east of the clinic (Kenton), no changes. The construction begins at Napoleon Rd.